IT Support

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PROMPT is an information technology services company that focuses solely on the unique computing, networking, and application needs of small/midsize businesses and branch offices of larger companies. Serving thousands of organizations across every major industry, the company helps clients achieve their business objectives by lowering the cost and maximizing the performance of their IT systems. PROMPT's broad geographic reach, extensive knowledgeable staff, and preferred vendor relationships meet the IT planning, design, implementation, maintenance, and management requirements of both single and multi location businesses.

Our highly trained engineers are constantly being educated on the latest technology, products and installation practices. We provide an ongoing comprehensive training program for our engineers to ensure that our staff is knowledgeable on the latest technology advancements and services. Our engineers have three to ten years of experience with a variety of networks. Our engineers are certified in the following: A+, MCP, MCSE, CCNA, CCNP, and CCIE.

  • Proactive Network Support Services
  • Computer Repair and Support with enhanced
    On-site and Remote Capabilities
  • Technical Support; Tech Spend Analysis
  • Vendor Transition Plans to switch from your
    current vendor
  • Managed Services
  • IT Consulting
  • IT Outsourcing and Professional Services
  • Countrywide Onsite Support
  • Worldwide Remote Support
  • Emergency and after hours support
  • Network and Computer Support Plans
  • Help Desk Support Services for Windows PC’s,
    Mac's and Laptops
  • Online Backup and Solutions
  • Disaster Recovery Planning and Programs
  • Managed Co-Location
  • Network Assessments
  • Network Design, Installation and Integration
  • Network Maintenance and Management
  • CAT 6 Cabling
  • CISCO Installation and Support
  • Category 5e Data Cable Installation
  • Citrix Consultants
  • VMware Support
  • Data Center Moves and Relocation
  • Enterprise Level Network Monitoring
  • Server and Desktop Installation
  • Server and Desktop Virtualization
  • 24/7 Server Monitoring and Maintenance
  • Wireless Network Solutions
  • Hosted Exchange
  • Security Audit Preparation
  • Microsoft Exchange Implementation and Support
  • LAN (Local Area Network) design, implementation,
    maintenance and deployment
  • Server integration, upgrades, migrations and
    technology refreshes
  • Internet security solutions including firewalls
    and VPN
  • Network Infrastructure Implementation
  • Wireless Network Solutions
  • Terminal Services, Citrix and Remote Location
    Access Solutions
  • Antivirus, Anti-spam and Malware Solutions
  • WAN connectivity (remote office connectivity via
    DSL/CABLE/T1 or VPN)
  • Desktop Deployments


  • Cost-effectiveness
  • Greater Expertise
  • Continuity & Reliability

Thank you for your excellent walk through to installing Antivirus and other software; I learned something today. You instructions were clear and precise, and I do appreciate your prompt response. You have done a great job.

SWOT Pvt Ltd,

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