IT Project Management

Expertly delivered IT projects from a qualified team From design and vendor selection, through to deployment and implementation, we can help you minimise disruption and maximise your return on investment Working with Prompt means working with an experienced, qualified team who observe a tried and tested 4 stage process.

It’s a formula we’ve perfected over years of experience and it enables us to deliver the most complex and challenging transformations and changes with minimal disruption and downtime for your business.

What does working with us mean for your business? Working with us means working with an accountable and transparent process. You’ll have a single point of contact, regular project reviews and a web portal so that you can keep real-time tabs on the progress of your project. A simple 4-step process for IT Project Management delivery We understand that your IT project has unique requirements. That's why we've developed a 4- step roject management process. With continuous support from your dedicated IT project manager along the way, you and your team will see a successful project deployment.

1. Consultancy

For us, project management begins with understanding the business drivers behind your IT change. Once we’re clear on the ultimate business goals we work with you to identify specific objectives, allocate resources, build contingencies and set timeframes

2. Planning

Then we’ll set to work on a comprehensive plan to provide you with complete visibility of the project prior to kick-off. You’ll see a full breakdown of costs, resources and critical paths - a transparent plan to ensure your project is kept on track.

3. Control

Your IT project manager oversees every step of the project. They will deliver formal progress reports and updates regularly, as well as providing access to a dedicated portal where you can track the real-time status of your project. We’ll help you stay in control by offering complete transparency and accountability.

4. Completion

We’ll close out the project with a formal review, analysing the lessons learnt and the issues faced to ensure that the project has been fully executed. Once we’re satisfied that the project meets the business and technical goals defined at stage one we complete the formal handover.

Better IT, better business Better IT will help your business run smoothly and more efficiently, allowing you to focus on what you do best – Riverbank is here to make that happen. Whatever the nature of your next IT project, put your business in the hands of the experts. We deliver complex projects on time and within budget by combining the processes and expertise necessary to meet your business goals. Unlike other computer support companies that give you an estimate with an hourly rate for unexpected circumstances, we’ll give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more. This gives you peace of mind knowing you won’t end up with a bill 2 or 3 times more than you anticipated, or getting hit with hidden charges or extra hours. You know exactly where you stand and the project risk becomes ours, not yours.